I threw my back out this week.  It’s been happening a couple of times a year for as long as I can remember following a car accident I had when I was 18. 

When I first heard it I truly did take it as an insult.  Back in Spain or California we only use Ma’am (or Señora in Spanish) for older ladies.  I mean, I know very well that 40 is not  super young anymore but I don’t think I look like an old lady so why the hell was everyone calling me Ma’am?